Privacy Policy

This Privacy Policy applies to the services offered by Fiona London. You can contact us at info@fiona-london.com.

We respect the privacy of our customers and ensure that any personal information you provide to us is handled carefully and confidentially, in accordance with applicable data protection laws in the United Kingdom.

Personal Data We Collect

We collect personal data that you provide to us when placing an order or creating an account, including but not limited to:

  • First and last name
  • Postal address
  • Email address
  • Telephone number
  • Payment information
  • IP address and device-related information
  • Website activity and browsing behaviour

Purposes of Data Processing

  • Processing and shipping orders
  • Managing customer service and support
  • Sending order-related information, updates, or relevant communications
  • Improving our services and website performance

Sharing Personal Data With Third Parties

We only share personal data with third parties where necessary to perform our services, such as payment service providers, logistics partners, or technical service providers, or where we are legally required to do so.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with legal or regulatory obligations.

Cookies

Our website uses cookies to ensure proper functionality, analyse visitor behaviour, and support marketing activities. You can manage your cookie preferences at any time through your browser settings or via our cookie banner.

Your Rights

Under applicable UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict the processing of your personal data
  • Request data portability where applicable

To exercise any of these rights, please contact us at:
info@fiona-london.com

Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
info@fiona-london.com